Fairfield by Marriott Amritsar

My stay here was 1st class from start to finish,having been to India many times this would have to be some of the best service I have ever received.From check in with the lovely Kashish who was very patient with me as I checked in around 4am after a long haul flight&was a little tired,he was polite,courteous & very professional.Every member of staff here were friendly & helpful,nothing was too much trouble.The restaurant service was superb,from the fine cuisine cooked by head chef Gurmit & his team to all the friendly waiters who have obviously been trained to a high standard.Rohit in particular deserves a special mention,what a polite,attentive,kind & calm individual,superb at his roll as a manager in a sometimes very busy & hectic restaurant & he never lost his cool,always so professional.And Ajay his assistant just never stopped smiling & was also very professional & attentive.And I can't forget the lovely Manorama who always greeted you with a smile & a chat.This is a hotel that has invested in it's customer service & training and most definitely has a winning team.Thank-you so much for making my stay memorable & wonderful. 10/10😍

An excellent hotel with exceptional staff - Thank you Fairfield Marriott. Breakfast and dinner were both brilliant every day. The cooks would understand our preferences without us needing to tell them and bring out specially prepared dishes for us. The people working here are the most hospitable hotel staff that I have ever seen - huge thank you to Manorama, Gurpreet, Gaurav and Rohit from the restaurant as well as the drivers and security staff as well as everyone else working here too.

The hotel is very centrally located, with everything just 10-15mins away. The staff is extremely professional and polite, and they go out of their way to make you comfortable. We had opted in for breakfast during our stay - even though it would get crowded during the brkfst hour with guests, the food options, quality and service was excellent. We ordered a la carte for dinner and the food was great then as well. Manorma and Vansh on the staff did a great job. The rooms were clean and comfortable.

The staff couldn't have been more friendly and accommodating. Every morning I would go to the restaurant and order an iced americano. During the first order, I could tell this was not a common request and I had to explain what it was. Once I did, they not only made it perfectly, but remembered me and my order every morning after. I really appreciated the effort they made to remember my order.

Great location and the rooms were comfortable and clean. The gym and pool were great and accessible in the early hours of the morning which we enjoyed as we were flying out that morning. The doorman was very friendly toward us as we came and went out a few times during our stay and he remembered us.